Frequently Asked Questions

  • What is Newboot?

    Newboot is a modern and secure industrial edge computing platform that empowers enterprises to harness the full potential of their operational data. Our platform bridges the gap between legacy industrial systems and next-generation data platforms, AI models, and cloud applications, with an architecture that emphasizes modularity, real-time performance, fast deployment, and strong cybersecurity.

  • What industries does Newboot serve?

    Newboot is tailored for sectors such as manufacturing, energy, logistics, and infrastructure. Our platform is designed to support any industrial environment where operational data needs to be collected, standardized, and analyzed for improved performance.

  • How scalable is Newboot?

    Newboot is designed for scalability from day one:

    • Supports deployments from a single site to 50+ factories
    • Ensures robust performance through centralized orchestration
    • Provides automated updates and modular deployment capabilities
    • Enables new sites to be onboarded in minutes using repeatable configuration strategies
    • Supports distributed industrial operations with remote provisioning workflows
  • What are the key components of Newboot’s architecture?

    Newboot’s system is structured across four functional layers:

    • IoT Modules: Interface with field devices using various protocols and convert raw data into standardized models
    • Edge Computing: Ruggedized, secure edge devices that perform on-site data processing, transformation, and filtering
    • Digital Twins: Real-time digital models of assets or systems that provide live operational state and support event handling
    • Data Platform: Supports stream ingestion, time-series storage, contextual labeling, and external integrations
  • What deployment options does Newboot offer?

    Newboot supports three deployment architectures:

    • Standalone Mode: On-prem, air-gapped operations with local storage and dashboards
    • Hybrid Mode: Edge processing with secure synchronization to cloud or central systems
    • Cluster Mode: Multi-node deployment for high availability and distributed orchestration
  • What hardware does Newboot run on?

    Through our partnership with Lenovo, Newboot supports a range of ruggedized edge devices, from lightweight gateways to AI-ready servers. These include:

    • ThinkEdge SE10: Lightweight gateway for small assets (Intel Atom, 4GB RAM, 64GB eMMC)
    • ThinkEdge SE30: Medium-load compute and filtering (Intel Core i5/i7, 8-16GB RAM, 256GB-1TB SSD)
    • ThinkEdge SE50: AI inference and advanced protocols (Intel Xeon, 32-64GB RAM, NVMe SSD)
    • ThinkEdge SE350: High-availability edge clusters (Intel Xeon D, 64-128GB RAM, Dual NVMe + RAID)
  • What industrial protocols does Newboot support?

    Newboot supports a comprehensive library of industrial protocols including:

    • OPC-UA / OPC-DA for modern automation platforms and legacy SCADA
    • Modbus TCP / RTU for meters, HVAC, and legacy PLCs
    • Ethernet/IP, EtherCAT for real-time machine data
    • MQTT for lightweight, cloud-ready messaging
    • Profinet / Profibus / Fieldbus for Siemens and process systems
    • Wireless protocols: Bluetooth, Wi-Fi, NB-IoT, LoRaWAN, UWB, RFID
    • Database connectivity (PostgreSQL, MySQL, MariaDB, etc.)
    • Image protocols (ONVIF, RTSP, WebRTC, H.264)
    • Custom drivers for specialized machines
  • What database options does Newboot support?

    Newboot supports integration with various databases, including:

    • MariaDB: Optimized for speed, fork from MySQL by original developers
    • MySQL: Fast for simple read-heavy workloads, good for web apps
    • PostgreSQL: Highly optimized for complex queries, excellent for data analytics
    • SQLite: Embedded database for lightweight applications
    • Enterprise options: Microsoft SQL Server, Oracle DB
  • How does Newboot ensure data security?

    Newboot employs multiple layers of security:

    • Encrypted communication for all data transmission
    • Role-Based Access Control (RBAC) and SSO integration
    • Containerized isolation for protocol modules
    • Certificate management and SSH access controls
    • Secure OTA updates with rollback capabilities
    • Comprehensive logging and audit trails
  • How does the Newboot Webapp work?

    The Newboot Webapp is the command center for edge deployment, allowing users to:

    • Remotely monitor edge assets and view operational logs in real time
    • Set up IoT connectivity using industrial protocols
    • Configure and standardize variables and data tags across devices
    • Visualize live data and digital twin states
    • Deploy AI models and applications across sites
    • Manage edge gateways and protocol drivers
    • Monitor performance, logs, and alerts
  • What is a Digital Twin and how does Newboot implement it?

    A Digital Twin is a virtual representation of a physical asset, system, or process. Newboot’s Digital Twin technology:

    • Creates real-time virtual models that mirror physical systems
    • Maps data from MES, ERP, and machine telemetry into a consistent framework
    • Uses ontology to contextualize data for better interpretation
    • Applies AI models to optimize processes and predict behavior
    • Enables simulation and testing of changes before physical implementation
  • How does Newboot handle AI and machine learning?

    Newboot supports AI and machine learning through:

    • Edge-deployed AI inference for real-time decision making
    • Cloud-based AI model training with standardized datasets
    • Process analytics to simulate and predict behavior
    • AI-driven optimization for energy efficiency and process improvement
    • Feedback loops that continuously improve model accuracy
  • What is the Environmental Monitoring System (EMS)?

    Newboot’s Environmental Monitoring System is an AI-powered platform that transforms operational data into sustainability insights by:

    • Combining telemetry data with contextual operational data
    • Calculating real-time carbon accounting per machine/process/product
    • Tracking renewable vs. fossil fuel energy mix
    • Providing predictive sustainability forecasts
    • Generating automated compliance reports (ISO 50001, GHG Protocol)
  • How does Newboot integrate with NVIDIA Omniverse?

    Newboot partners with NVIDIA to leverage Omniverse for industrial optimization by:

    • Standardizing manufacturing data for ingestion into dynamic digital twins
    • Enriching raw data with contextual metadata for AI-compatible simulations
    • Deploying AI models to edge devices while syncing with Omniverse for real-time scenario testing
    • Enabling 3D visualization of industrial environments for deeper insights
    • Supporting global factory synchronization in a unified 3D environment
  • What support services does Newboot offer?

    Newboot provides multi-channel support through:

    • Standard Support: Email & ticket-based support with 24-48h response times
    • Enterprise Support: Priority support with guaranteed SLAs, real-time ticketing, and dedicated account managers
    • Onboarding & Training: Structured programs with guided configuration and hands-on sessions
    • Remote Debugging: Secure access sessions for troubleshooting
    • Field Support & Commissioning: On-site or remote assistance for hardware setup
  • How are updates managed in Newboot?

    Newboot manages updates through a structured process:

    • Over-the-Air (OTA) updates for edge devices
    • Cloud-based updates for platform features
    • Manual updates for highly customized deployments
    • Patch management for critical fixes
    • Clear communication via detailed release notes
    • Version control for tracking changes and managing rollbacks
  • What are the limitations of Newboot?

    While Newboot is engineered for enterprise-grade edge computing, some limitations include:

    • Sub-second sampling rates require custom tuning
    • AI model training occurs in the cloud (edge handles inference only)
    • Highly proprietary protocols may require custom drivers
  • How does Newboot handle data standardization?

    A core focus of Newboot’s platform is data standardization through:

    • Seamless integration with diverse industrial protocols
    • Intelligent data normalization at the edge
    • Consistent naming conventions and tag structures
    • Standardized units, scaling, and metadata
    • This approach ensures data is immediately usable for dashboards, ML training, or enterprise-wide analytics.
  • How can I get started with Newboot?

    To get started with Newboot:

    1. Select edge hardware from our validated Lenovo catalog
    2. Install Newboot OS via USB or remote provisioning
    3. Configure power and network connections
    4. Register your device through the Newboot Webapp
    5. Activate IoT modules for your required protocols
    6. Configure tags to map and normalize variables
    7. Begin visualizing and streaming data

    For a personalized demonstration of Newboot’s capabilities, contact us to book a demo.